Return policy

Returns and Exchanges

Return and exchange of goods is possible within 14 days after receipt of the goods by the buyer according to the Law of Ukraine "On Protection of Consumer Rights".
Return delivery of the goods is made at the expense of the buyer.

To return money for the goods, the buyer sends a letter to , in which he states in any form the reason for returning the goods and a request for a refund. After receiving a letter of refund, the seller makes a refund to the buyer to the card from which the payment for the goods was made, but only after receiving the goods and checking their completeness and integrity. The period of refund cannot exceed 30 calendar days.


Return conditions for goods of appropriate quality

Check the package contents and appearance upon receipt! The buyer is solely responsible for the appearance and completeness of the goods upon receipt from the seller. According to the "Consumer Rights Protection Law", the buyer has the right to exchange or return goods of proper quality within fourteen days (14), not counting the day of purchase. Please note that only new goods that have not been in use and have no traces of use, namely, damage of any nature, preserved its trade dress, consumer properties are subject to exchange or return. The buyer is fully responsible for the safety of the goods issued to him.